Estimated reading time: 3 minutes
Customer setup · WordPress installation

Start safely, then build confidently.

Follow this sequence to install Lite, add your Pro or Business ZIP, and confirm the member experience works before you use it on a live community.

Back up before installationWordPress administrator access
Follow in order

Nine installation checkpoints

These are setup instructions for the site administrator, not promises of automated payment-based membership access.

Back up or use staging

Create a full site backup and use a staging copy if your site already has active membership restrictions.

Install and activate Lite

Go to Plugins → Add New Plugin. Search MemberQube Lite or use the official WordPress.org listing. Activate Lite.

Review the Lite pages

Open the Lite setup manual. Confirm Join, Login, Account and Plans pages are published and work as expected.

Choose Pro or Business

Open the edition’s NettaVibes product page and follow the applicable checkout and digital download instructions.

Install your purchase ZIP

In Plugins → Add New Plugin → Upload Plugin, choose the purchased ZIP. Click Install Now and Activate, with Lite still active.

Open the paid setup manual

From the WordPress sidebar, open MemberQube Pro or MemberQube Business → Setup Manual. Follow the sections in order.

Configure levels and access

Add named levels, assign a test member and restrict a test post. For Business, add teams as administrative labels.

Test as a visitor

Use a private browsing window and separate test accounts to confirm permitted and blocked content. Remove any test restrictions after verifying.

Review downloads, updates and support

Keep a copy of your ZIP and receipt. Check the product’s stated update/support terms before relying on automatic update alerts.

Pick the right file

Do not upload the promotional image as a plugin ZIP

The image displayed on the product page and the downloaded WordPress plugin are separate files. Only the ZIP belongs in Plugins → Upload Plugin.

Purchased MemberQube Pro ZIP

Install with Lite active. Adds access levels, member assignment, content rules, reports and branding.

Go to Pro product

Purchased MemberQube Business ZIP

Install with Lite active. Adds Pro features plus team organization and CSV member reports.

Go to Business product
Do not install both paid editions as separate subscriptions for the same feature set unless your setup specifically requires it. Business includes Pro. Existing website membership plugins should be tested for compatibility on staging.

Need a hand with installation?

Describe your WordPress version, the selected MemberQube edition and any error message when requesting support.

Email MemberQube support