Find the next clear step.
Browse straightforward answers for the Lite plugin, paid edition downloads, protected posts, teams, recurring billing and customer assistance.
Answers without the guesswork
The questions below distinguish plugin features from WooCommerce billing and license-server services.
Where do I install MemberQube Lite?
Use the official MemberQube Lite plugin directory page, then activate Lite before adding an upgrade.
Can I install Pro or Business without Lite?
No. The paid editions require Lite to remain installed and active for the front-end member pages.
Does Business require a separate Pro purchase?
No. Business includes the Pro capabilities, plus team organization and CSV reporting.
How do I view the dashboard?
Log in as WordPress administrator and select MemberQube Pro or MemberQube Business in the admin sidebar. Open Setup Manual for a guided walkthrough.
Can I set different access levels?
Yes, in Pro and Business. Administrators create levels and assign them manually to member accounts.
Can team membership grant content access automatically?
No. Teams are administrative organization; content access is decided by membership levels.
Where is my ZIP after checkout?
When digital delivery has been configured, find it in your order confirmation or WooCommerce My Account → Downloads. Contact support with the order reference if it is missing.
Do Pro or Business bill my site members?
No. These plugins manage WordPress access. Charging your own members and syncing their permissions requires another tested billing/fulfillment connection.
How are software subscription renewals billed?
Your intended offers are $3.99 every 30 days for Pro and $7.99 every 30 days for Business. The amount, schedule, and cancellation terms shown at Pro checkout or Business checkout control the purchase.
Are license keys required to manage members?
No external license verification is necessary for the local membership-management tools in the current add-ons. A future license service may govern update or support entitlements.
How do I receive premium updates?
Automatic premium updates require a compatible license and update server. Until that service is confirmed, updated ZIPs must be distributed through an appropriate customer download channel.
How can I get help?
Email info@nettavibes.com with the edition, WordPress/PHP versions and a description of the problem. Do not email passwords or payment card details.
What to include in your email
A small amount of diagnostic information can help identify the right solution without sharing sensitive credentials.
Your edition
Lite, Pro or Business, plus the plugin version installed.
Your environment
WordPress version, PHP version and whether the site is staging or live.
What happened
Steps that led to the issue and the exact error message, if one appears.
Still need help?
Reach Netta Reads software support by email. Include your purchase reference when asking about a paid software download.